Servicing ALL major Melbourne Suburbs!
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Family Owned & Operated for 50+ Years!
Servicing ALL major Melbourne Suburbs!
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Family Owned & Operated for 50+ Years!

Terms & Conditions

STANDARD TERMS AND CONDITIONS FOR THE SUPPLY OF SERVICES AND GOODS

1. Definitions and Interpretations

In these Conditions and elsewhere in the Contract, unless a contrary intention appears the following shall mean:

Client means the party described in the Contract Particulars or if no description has been provided, the entry to which HSR is providing Services and/or Goods.

Completion Date means the date if specified in the Contract or any extension thereof which HSR must deliver the Goods and/or complete the Services.

Conditions means these standard terms and conditions.

Contract means the agreement between the Client and HSR evidenced by the Conditions, the Contract Particulars and/or quotation and/or invoice, and all other documents incorporated by written reference into the Contract.  The Conditions take precedence over all other documents.

Contract Price means the total price submitted by HSR either as a lump sum fixed price, schedule of rates, cost plus or a combination of these as detailed in the of the Contract.

 Force Majeure means act of God, act of omission of government, war, blockade, embargo, hostilities, fire, earthquake, flood, explosion, accident at sea, inclement weather conditions, industrial disputes (except where restricted to employees of HSR), sabotage or commotion, act of omission of the Client, or by any cause (whether similar or not to any of the above events), beyond the reasonable control of HSR.

Goods means the goods, products, materials or equipment supplied in accordance with this Contract and specified in the Contract Particulars and/or quotation and/or invoice.

Intellectual Property means any intellectual property whether protected by statute at common law or in equity, including any patent, invention, copyright or design right (whether or not registrable), in any design, specification, process, technique, software, know-how, trade secret, technical information, financial information, business method and confidential information.

PPSA means the Personal Property Securities Act 2009 (Cth). 

HSR means Harley and Sons Pty Ltd ACN 621 532 152 and Harley and Sons Roofing. 

HSR Invoice means an Invoice setting out the Services and/or Goods supplied to the Client by HSR and claiming payment for the provision of those Services and/or Goods.

Services means all the services HSR has agreed to perform for the Client under its offer and specified in the Contract Particulars and/or HSR Invoice.

Site means the location where the Services are to be performed.

Works means the scope of works being tendered for which is inclusive of the Goods and/or Services.

2. Validity period

Our quotation is open for acceptance for a period of thirty (30) days from its date or such time as the parties agree in writing.

3. Deemed Acceptance

In the absence of written acknowledgement, the performance of any of the Works by HSR will be deemed acceptance of the Contract.

4. Price

Unless otherwise stated, the Contract Price quoted is net and exclusive of Goods and Services Tax (GST).

5. Payment

Except as otherwise agreed by HSR in writing, the Client, shall pay all invoiced amounts in Australian dollars, without right of set off, within thirty (30) days from the date of the HSR Invoice in accordance with and in the manner set out in the quotation.

If the Client fails to pay HSR the full amount stated in the HSR Invoice in accordance with this clause, then HSR will charge interest on the amount paid by the Client at a rate of 2% over its commercial bank overdraft rate.

6. Access to Site

The Client must provide HSR access to the Site and possession of a sufficient portion of the Site to enable HSR to properly perform the Works without interference.  HSR will be entitled to claim an extension of time and costs incurred as a result of any delay caused due to any interference of the Client or others on Site and/or delay in access to the Site.

7. Latent Conditions

Latent Conditions are physical conditions affecting the Site including artificial things but excluding weather conditions which differ materially from the physical conditions which HRS reasonably anticipated at the time of submitting its offer.

HSR will be entitled to claim an extension of time and reasonable costs directly incurred as a result of a Latent Condition.

8. Limitation of Liability

Notwithstanding any other provision of this Contract and to the full extent permitted at law, the total liability of HSR to the Client arising out of or in connection with this Contract for all loss, damage, cost or expense suffered or incurred whether in contract or tort (including negligence), in equity, in restitution, by way of warranty or indemnity or under statute shall be limited to no more than fifty percent (50%) of the Contract Price.

9. Consequential Loss

Notwithstanding any other provision of this Contract and to the full extent permitted at law, neither party is liable for any indirect, special, contingent or consequential type losses or damages which includes but is not limited to loss of actual or anticipated profits, loss of opportunity, loss of goodwill or loss of revenue.

10. Delays

The Client shall reimburse HSR all reasonable costs including but not limited to overheads incurred by HSR for any delays except for delays caused by HSR itself.

11. Returned Goods

HRS is not under any duty to accept Goods returned by the Client.

12. Storage

HSR reserves the right to make a reasonable charge for storage of the Goods or any component of the Client to be used in manufacture or supply of the Goods, if delivery instructions are not provided by the Client within 14 days of a request by HSR.

13. Title and Risk

Title in the Goods remains with HSR until all sums due and owing by the Client are fully paid:

13.1 to enter the Client’s premises, or the premises of any associated entity or agent of the Client where the Goods are located, without liability for trespass or any resulting damage and retake possession of the Goods; and

13.2 to keep to resell the Goods repossessed under this clause.

14. Personal Properties Securities Act

14.1 In this clause 15 words and expressions which are not defined in these conditions but which have a defined meaning in the PPSA have the same meaning as in the PPSA.

14.2 The Client acknowledges that the HSR has a purchase money security interest in the Goods including, but not limited to where the Client has not paid for the Goods in full prior to delivery.

14.3 The Client acknowledges that if HSR has rights and interest in proceeds derived from the Goods such rights and interests constitute a security interest in such proceeds.

14.4 HRS may register any security interest on the PPSA register in any manner it chooses (including by registering one or more financing statements in relation to its interest in the Goods, with such expiry dates as HSR determines in its absolute discretion).  The Client must provide HRS with any information it requires for the purposes of giving effect to such registration.

14.5 For the purposes of section 157(3) of the PPSA, the Client irrevocably and unconditionally waves its right to receive any notice from HRS in connection with the registration of a financing statement or a financing change statement in respect of the Goods.

14.6 If section 95 or chapter 4 of the PPSA would otherwise apply to the enforcement of any security interests then those provisions are excluded, to the extent possible.

14.7 The Client must take any steps (including provide information) HSR reasonably requires to perfect or otherwise ensure the enforceability and priority of any security interest.

14.8 Neither the Client nor HSR will disclose information of the kind described in PPSA section 275(1), unless section 257(7) of the PPSA applies.

14.9 Until HSR’s security interest (whether perfected or not) is satisfied, the Client agrees not to cause or allow a security interest of higher priority to be created in the Goods.  If the Client breaches this subclause, the Client shall indemnify HSR for any cost, expense, loss or damage suffered.

15. Confidentiality

The Client acknowledges and agree that any information submitted by HSR in its offer which includes but is not limited to pricing, technical specifications and other information is commercial in confidence and submitted solely for evaluation by the Client.  Such information must at all times remain confidential and shall not be disclosed to any third party with HSR’s prior written consent.

16. Cancellation

Either party has the right to cancel this Contract because of any event beyond the reasonable control of either party which alters the ability of the cancelling party to fulfil the terms of this Contract.

If HSR cancels this Contract, the Client agrees and acknowledges that it will not prosecute any claim in law or in equity against HSR.  The Client agrees if the Client cancels this Contract, it will pay to HSR all outstanding HSR Invoices and for all Goods and/or Services provided to the Client up to the date of cancellation and the Client indemnifies HSR against any losses incurred by HSR as a result of the termination.

17. Force Majeure

17.1 If performance by HSR or any obligation under the Contract is prevented, restricted or delayed by Force Majeure then HSR shall be excused from and shall not be liable for failure in performance to the extent of that prevention, restriction or delay and the time for performance shall be extended accordingly, subject to the terms of clause 17.2

17.2 If supply is delayed for more than four (4) months by Force Majeure and the parties have not agreed upon a revised basis for continuing the supply at the end of the delay, then either party may after that period and while the cause of non-performance still exists terminate the Contract by not less than 30 days’ notice in writing to the other party.

18. General

18.1 The Contract is governed by the laws of Victoria and the parties submit to the non-exclusive jurisdiction of those Victorian Courts.  

18.2 Where applicable the Building and Construction Industry Security of Payment Act 2002 (Vic) shall apply to the contract.

18.3 Any waiver partly or whole of the terms of the Contract will be valid only if in writing and signed by HSR.

18.4 If additional terms and/or conditions are attached to, incorporated into or accompany the Client’s order, those terms and/or conditions are not accepted by HSR and do not form part of the Contract unless expressly accepted in writing or signed by an authorised representative of HSR.

Harley & Sons Roofing place picture
4.8
Based on 625 reviews
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Julie S. profile picture
Julie S.
3 hours ago
Very pleased with the job these guys did. Gutters were full and are now sparling clean. Very prompt and courteous. Well done.
Pat V. profile picture
Pat V.
1 day ago
We chose Harley & Sons because they are a reputable company. Jamie was fantastic and had the job done in no time. Can’t recommend more highly. Brilliant service.
Stephanie O. profile picture
Stephanie O.
3 days ago
Great service. It was all so easy and they did a great job, and for a reasonable price.
David L. profile picture
David L.
1 week ago
On time trades who do a professional job. Can't beat them.
Jim W. profile picture
Jim W.
1 week ago
Dale came to inspect my roof and gave detailed and clear advice. While I didn’t go with them as my job was on the smaller side, I would have if I had a bigger job
CHANTAL M. profile picture
CHANTAL M.
3 weeks ago
Great job, excellent communication
Will definitely use again
Peter W. profile picture
Peter W.
3 weeks ago
The reality of why I initiated this overview. Our very old slate roof was slowly breaking apart with leaks increasing. Opinions on patching repairs and 4 quotes ( 10-15% variable off each) on total replacement later, decision made, Harley & Sons. So glad, then the detailed inspections, measurements, colour choices , gutters, facial structure, permits, authorities paperwork.....planning, etc. Then the actual multi layered team of workers doing the job, fantastic, All the neighbours saying, WoW 👌 Then "i" waited for 1st rain, got up on roof, ( got drenched) but watched the perfect flow of water to down pipes, then drains."She" is even happier, therefore I wrote this review. Now we can think "Solar"etc.
Regards Peter
Darren K. profile picture
Darren K.
3 weeks ago
Great team to deal with.
Complete rebel, point, clean and paint.
Roof looks fantastic.
Ray S. profile picture
Ray S.
3 weeks ago
Very friendly people and job completed quickly and with pride in their work . Highly recommend
Sandra B. profile picture
Sandra B.
3 months ago
A very professional family business. Customer service amazing. Will definitely recommend and use again
Peng P. profile picture
Peng P.
3 months ago
Thanks team for keeping my gutter clean and safe.
Ashley C. profile picture
Ashley C.
3 months ago
The process from start to finish was excellent. We have had some heavy downpours in Melbourne since the work was done and all is working as it should. I would get Harley and Sons Roofing again.
Marg K. profile picture
Marg K.
3 months ago
I cannot speak more highly of Harley & Sons
Communication was exceptional
Shane came out to quote-gave me a couple of options-such a nice genuine guy
Great job done by Jamie who was a terrific friendly tradie
Photos before & after
Kaylene,Izzy and Morgan-bright cheery helpful and efficient
Such a change to experience this!
Thanks heaps
Bronwyn B. profile picture
Bronwyn B.
3 months ago
Very efficient, high quality work and excellent communication with clients. Highly recommend.
Margaret B. profile picture
Margaret B.
3 months ago
I had my gutters cleaned today and the excellent service by Lochie was outstanding.
I’ve previously used other gutter vac companies over the years but I won’t be using anyone else from now on except Harley & Sons Roofing to clean out my gutters.
Lochie noticed one of my roof tiles was cracked and replaced it with another I had spare.
Thankyou for an excellent job done today and I’ll see you again next year
Susanne L. profile picture
Susanne L.
4 months ago
Lachie did a great job on the cleaning of our spouting would highly recommend him and the company to others
Peter B. profile picture
Peter B.
4 months ago
These guys were always punctual and professional. I was particularly pleased with the follow-up work by the project manager, prior to signing off the job.
Rob W. profile picture
Rob W.
4 months ago
A excellent service
Carol F. profile picture
Carol F.
4 months ago
Great service and great value for money. Courteous and timely. Highly recommend this company. Efficient job done.
Debbie B. profile picture
Debbie B.
4 months ago
I was extremely happy with my experience with Harley & Sons. I think they actually provided the quote the same day I rang for a quote to get my gutters cleaned. Their quote was virtually half of what another company had previously quoted me. They provided before and after pics so I could actually see how clogged the gutters were. The lady I liased with were friendly and helpful (Rachel). I would not hesitate to recommend them for a job well done.
S P profile picture
S P
6 months ago
I gave my roof restoration job to Harley & Sons because they impressed me by their professionalism from the very first site meeting. They showed their professionalism from the start right through to completion.There were no issues and I was happy with the completed work.
Tom M. profile picture
Tom M.
6 months ago
We just purchased our first house and the gutters were in a bad way. I reached out for an online quote on the weekend, I had a call by Monday and they were able to book me in on the Wednesday - the price was very reasonable and the staff were lovely to deal with. On the day, the team arrived on time I was able to head to work while they finished up. I got phones sent to me from the person on site as on as he was done. I would absolutely recommend Harley & Sons
Debbie A. profile picture
Debbie A.
8 months ago
I am incredibly happy with the end result. The replacement of the gutters, fascias and downpipes, and the restoration of the roof on my 60 year old house, now has it looking like new. The job was done in a timely manner, and the tradies were friendly and helpful. Thank you so much for a job well done.
Mark C. profile picture
Mark C.
8 months ago
We’ve had such a good experience with the Harley crew for what was well overdue re-roof for a not so well done reno some years back - hence some random and irritating leaks. The site management and communications was right on the ball and the on-site crew always willing to explain the work stages. Technically the work is high quality and we know it will last. Most of all, the crew were very polite and considerate - so a welcome and somewhat refreshing experience for a tradie! Needless to say Harley’s will be first to mind when we need work in the future.

A Happy Householder in Blackburn South.
Oliver C. profile picture
Oliver C.
9 months ago
Recently had Harley & Sons pressure clean and reseal our roof before our solar installation.

Their communication throughout the entire process , both before, during and after the project, was excellent, keeping us well-informed at every step.

The roof now looks brand new, and we are really happy with our decision to go with Harley & Sons for the job.
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