Harley and Sons Roofing Warranty and Guarantee

Our Promise To You

Harley and Sons Roofing warrants that all labour for metal roofing and guttering works is guaranteed for 6 years.

Harley & Sons warrants that our roof restoration 3-coat membrane system will not flake or peel for a period of 10 years from the date on installation.

All roof works completed by Harley & Sons including but not limited to, re-bedding, re-pointing, valley irons (re-installed with storm seal) removal and replacement of chipped tiles will carry a 7 year warranty from date of completion.

All materials used by Harley & Sons are of the highest quality and installed by qualified professionals.

We also offer warranties that fall outside of these periods. Warranty periods apply as per your written quote.

“We guarantee a perfect job, every time”

Get An Inspection

+6 YEAR WORKMANSHIP WARRANTY GUARANTEED!

All materials used by Harley & Sons are of the highest quality and installed by qualified professionals. Our warranties are listed below:

Warranty - Harley & Sons

COLORBOND ROOFING

When you commit to having your roof replaced, you want to have it done quickly, inexpensively and with as little fuss as possible, let the Harleys do it!

Warranty - Harley & Sons

GUTTERING

Slotted gutter, perfect for over flow prevention. 10 metre lengths, continuous gutter means no leaks. Largest range of colours on the market.

Warranty - Harley & Sons

FASCIA COVER

Cover up old, ugly and decayed timber fascia. Add value to your home, plus an instant face lift. Maintenance free, imagine never having to paint again.

Warranty - Harley & Sons

DOWN PIPE

Upgrade down pipes for better flow and no floods! Mix and match colour to blend with your home. Stylish patterns and a fresh look.

Warranty - Harley & Sons

LEAF GUARD

Imagine a world with leaf free gutters. Metal mesh with a ten year warranty. Huge range of colours. Protect your home from bushfires.

Warranty - Harley & Sons

INSTALLATION

6 year warranty on workmanship – First class job every time. Friendly and reliable staff (they all work full time). No damage to your tiled roof, all single storey work done from the ground. We leave your home only with new gutters (yes, we take away all rubbish and clean up). Friendly and reliable staff.

Warranty - Harley & Sons

RE-BEDDING

Start by replacing all the broken and chipped tiles. Remove the old tired and cracked bedding. Lay new bedding, get those ridges nice and straight.

Warranty - Harley & Sons

VALLEYS

Replace rusty valleys with new zincalume valley irons. Storm seal strips – Make your valleys completely water tight.

Warranty - Harley & Sons

FLEXI-POINTING

The stuff you see matters, that’s why we use FLEX! POINT. The pointing compound is flexible and will not crack as it is specially formulated to adhere to the ridge tiles. Comes in a range of colours.

Warranty - Harley & Sons

PAINTING

Add huge value to your home. Apply one coat of sealer/primer encapsulating the tiles, finished with two thick coats of membrane. Huge range of fantastic colours to choose from.

*This warranty does not cover deterioration due to abrasion, use of harsh chemicals or deliberate damage. Normal wear and tear and conditions resulting from accident, misuse, abuse, alteration, improper care or maintenance voids the warranty. We can also not be held responsible for areas of your roof we did not work on. Warranty is not transferable.

If a problem does occur for any reason please contact us on 1300 4 HARLEY or e-mail sales@harleyandsons.com.au and we will send someone out ASAP. As gutters being blocked with leaves and debris can cause an overflow we will need confirmation that your gutters are clear.

Harley & Sons will need to inspect the site and assess the roof in relation to any adherence to this warranty if raised. Claims must be submitted by the home owner with written proof of purchase in the form of an invoice. Harley & Sons will not be liable for any consequential losses, injury to people or to property.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our full terms and conditions can be found here.

Get An Inspection

Deborah O'Reilly

00:25 26 Apr 24

The company was friendly and efficient and carried out an excellent job with little inconvenience to me, I'm so glad I trusted them with this job

belinda watson

23:38 16 Apr 24

The expert team at Harley & Sons are the best in the business - I wouldn’t trust anyone else. Our old, mess of a roof was an incredibly difficult job and H&S did spectacular work installing a brand new colourbond roof - that we love. Beautiful craftsmanship and technically excellent, paired with professionalism, dedication and honesty.

Janette Wright

03:54 16 Apr 24

Great business to deal with. Communicated well, stuck to agreed timelines, good advice and quality work! With fresh Colourbond fascias, guttering and downpipes our house looks great!We've dealt with a lot of trades in the past few years, but these guys truly are the best.

James Shuttleworth

22:45 15 Apr 24

Fantastic company from everyone in the office to the crew doing the work. Delivered everything they said they would to an expert standard! Thanks!!

Gary Peck

07:54 07 Apr 24

We required a complete new roof and had no prior experience with such issues. We contacted several contractors, some turned up for appointments, others were no shows and never provided quotes, so we had doubts.We contacted Harley and Sons, arranged an appointment and I must say from the sales process with Jono through to the service and installation with James and Chris they were extremely professional.Project was completed last week on budget and within agreed timeframe, a special thanks to Chris and his team, all extremely polite, and happy to explain and address issues.A much better experience than expected and I can highly recommend Harley and SonsGary from Albert Park

Oliver Knight

07:24 03 Apr 24

The team at Harley and Sons were a dream to work with. Highly recommend them for any roofing job big or small.

BJ Toss

06:06 02 Apr 24

Really pleased with our dealings with Harley & Sons. They were fast and efficient (everyone knew their roles in a well oiled system) and all the staff were attentive and lovely to deal with. Would have no hesitation in using again.

Ralph Parkhurst

21:41 26 Mar 24

Harley and Sons Roofing deserves the highest accolade for their outstanding service!From the moment my wife and I contacted them, their communication was exemplary. Each member of their team exhibited professionalism, promptly addressing our questions making us feel valued as a customer.Their workmanship is truly top-notch. The craftsmanship displayed in every aspect of the roofing project was impeccable, resulting in our new pergola roof and roof guttering system throughout our two-storey home that not only looks fantastic but also provides enduring quality and protection.Punctuality is a virtue sometimes overlooked in the trades industry, but not by Harley and Sons Roofing. They arrived on time, every time, and completed the job within the promised timeframe without compromising on the quality of their work.What really blew us away was their dedication to making sure we were happy. They didn't just check off boxes; they made sure every little detail was exactly how we wanted it. It's clear they take pride in their work and want every customer to feel like royalty.So, if you're on the hunt for roofing services, look no further than Harley and Sons Roofing. They've got the whole package: friendly communication, top-notch workmanship, punctuality, and a commitment to customer satisfaction that's second to none.

Stephen Frost

01:20 24 Mar 24

Harley & Sons sets the standard in professionalism, quality and customer service. Every interaction that we had with Harley & Sons from quote to handover was first class.We wanted our Colorbond roof and gutters replaced, insulation replaced and solar panels installed. Harley and Sons happily coordinated all three and it all went like clockwork. The Harley roofing team and all the other subcontractors were professional and respectful, my next door neighbor even commented on how polite and considerate everyone was, having needed occasional access to her property. In my mind this speaks volumes about Harley and Sons. Their customer service standards clearly extend to the subcontractors that they work with which is impressive.I spoke with a few of the roofing team over the course of the work and was impressed at how seriously they took their work and how proud they were about getting it right, mentioning finer details of what’s involved to do the job properly and why.The project management of the job was first class. We were always kept informed of progress. Huge call out to Chris and James who couldn’t have done a better job if they tried.The roofing and solar industries have their fair share of shady operators. Have no fear choosing Harley and Sons for anything you need for roofing and roof plumbing.We’ve built great rapport with the Harley and Sons Team over the course of our project, i have to say we will miss them now that it’s over. I think that says it all!

Robert Chamberlain

07:29 18 Mar 24

Very happy with tiled roof restoration from Harley and Sons. Clear communication from the office and some tricky safety rail/scaffolding issues, due to the height, tricky access and complex layout of our roof, were solved. This did mean mean some extra expense for scaffolding, however I will make sure that our next house roof has no gables, less height and easier access! Terry and Paul the roofing guys were excellent at explaining the job and its progress. As well as their obvious roofing skills, they kept the site clean and tidy. We appreciate too, Harley's solution to a part of our roof, where tiles had been running slightly short of the gutter since the house was build 40+ years ago. Looking forward to the restored roof lasting (and looking good) into the future!

jenny gardner

09:51 17 Mar 24

Excellent job; so happy with the staff always communicating they even cleaned up after job was completed, would highly recommend this Australian owned family business

Diane Brandl

07:55 17 Mar 24

I am very pleased with the my roof restoration completed by Harley & Sons! 😃Communication was fantastic by Rob and Darryl and all my questions were answered promptly and I was informed of the job progression at every step. The job looks fantastic ⭐️ and have already received lots of happy comments from my neighbours!Both Terry and Paul did a thorough job and Rachael was always available to talk with. Very happy to have chosen Harley & Sons - and you will be too!! Don’t hesitate to trust your roof repairs to them…they will do an A1 job!!

Ashleigh Capewell

03:30 17 Mar 24

Great work and customer service, is the second job done by Harley and Sons and I'll WANT to give them another job in the future. Any queries addressed within 48hours. I cannot fault the team.

Sooz T

22:20 14 Mar 24

Prompt and friendly service. Sean went above and beyond when not feeling the best. All queries via email or phone answered speedily by Rachael. Very happy with the result. My roof is beautiful. I had the burgundy colour done and it matches my gates etc perfectly. Definitely recomend harley and sons.

maree o

02:08 07 Mar 24

The traditional family customer service is still very much alive and going strong with Harley & Sons.What a wonderfully refreshing and professional experience !Thankyou so very much Andy and all your team, you have exceeded my expectations with my roof restoration and i cannot more highly recommend you to anyone should they need your services.

Norm Elliott

01:54 04 Mar 24

We couldn’t recommend Harley & Sons Roofing more. The team were highly professional in their workmanship and communication. Very satisfied with the whole Harley team.

Peter Denny

02:36 03 Mar 24

Congratulations to the responsive, friendly and professional team at Harley & Sons - Rob Harley, Elli, Rachael, Chris, Zac, Daryl, Ryan and Ash - on recently completing an outstanding roof replacement and restoration on my 1915 Edwardian home. The quality of workmanship exceeded my expectations. I would highly recommend Harley & Sons to anyone seeking to undertake a roofing project.

Sarah Jayne Campbell

04:49 24 Feb 24

I highly recommend Harley & Sons. They were professional, prompt and did an excellent job. My roof was replaced a week after the initial quote and they coordinated what was a difficult job very well. If I ever have to replace another roof, I would use them again.

Dom Cincotta

04:06 15 Feb 24

Harley and Sons . We have just had a complete roof restoration which involved new fascia, gutters barge capping ,Tile repointing and painting. Need to say a massive thank you to the following, Corey establishing the quote, Jim our on site supervisor who was absolutely fantastic , Rach and Elli admim and anything we needed to know, Scott and Bruce two fantastic tradies who did all our fascias and gutter replacement, Terry Paul and Mark our tilers who did a wonderful job.Not only did they all do a fantastic job but also finished on time as requested. We were very fortunate to have wonderful trades working on our project and could not recommend them more highly. Thanks to all.Cheers Dom

Tony Tenaglia

00:55 15 Feb 24

Peter

02:36 13 Feb 24

An excellent company that renovated our roof quickly and efficiently, professional and caring they did a great job from the office to the worksite, would highly recommend.

Rita Sullivan

00:17 06 Feb 24

I recently had the team at Harley and Sons replace the gutters on my mum’s home. From first contact through to completion of the job everyone I dealt with were so professional, helpful and friendly. The communication about when workers were coming, materials being delivered etc was fantastic, they kept us informed the whole way through. We had quotes from other companies but Harley’s beat them hands down. The end result was terrific, my elderly Mum couldn’t have been happier with the finished result and the process. I have not experienced the level of service, attention to detail, quality of workmanship and care for the customer for such a long time. If Harleys were running Victoria’s Big Build Statewide projects they would have been finished ages ago and on budget.

Allegationsss 1

23:55 25 Jan 24

Frank Iaria

07:28 09 Jan 24

Harley and Sons have completed my roof restoration, installation of new gutters and fascia’s as well as repair damaged sections of roof. Their team have been absolutely professional with a special mention to our site supervisor Daryl, who has been attentive and supportive throughout the whole process. I highly recommend this company for any of your roofing needs.

Vicki Mackay

23:35 07 Jan 24

My hardwood hidden eaves looked tired and required continuous maintenance. Covering the existing hardwood with colorbond has given my 50+ year old home a face lift and eliminated the need to regularly paint. This was a purely cosmetic job that many companies did not bother to quote on or tried to add unnecessary charges.Harley & Sons were fantastic! From quoting to job completion they provided no bull, great communication, assigned contacts and experienced tradespeople.

Kelvin Ku

02:45 29 Dec 23

I promised Harley & Sons that I'd leave a review upon works being completed back in March 2023. Hadn't committed to it till now; apologies for my tardy follow-up.My family engaged Harley & Sons in February 2023. After quotations and specifications were clarified and agreed to, roofing works commenced and were completed in March 2023.The experience was exceptional.Prior to connecting with Harley & Sons, I had liaised with several other roofing businesses beforehand. Most didn't respond or acknowledge my attempts to reach out. For the few that did, they presented quotes that were significantly higher than what I had anticipated. Needless to say, I was disappointed by what I felt were unprofessional and dismissive approaches.Given those frustrating experiences, I was therefore relieved and pleasantly surprised when I got in touch with Harley & Sons. Communication was responsive and professional; my queries were promptly answered and clarifications were always clearly delivered.Furthermore, the quote was reasonable and, I felt, aligned to market standards. I was aware that the industry was likely in the midst of reconciling the impact that COVID-19 had on cost escalations and industry volatility. Harley & Sons' quote appeared to strike a fair balance between those challenges while remaining competitive.Harley & Sons successfully fulfilled our request for the works to be completed within a specific timeframe. They managed expectations well, attended on time and always showed diligence and consideration, such as providing us a briefing of the works to be performed each day and ensuring they left the site cleaned and tidied.Overall, I felt Harley & Sons were an exception to industry standards. Of all the roofing businesses I had reached out to, Harley & Sons was the only one that successfully struck the right balance between professionalism and competitiveness. Experiences were positive at all levels and from start to finish; therefore reflecting the positive work culture Harley & Sons has likely been successful in implementing.Thank you Harley & Sons for the quality works you delivered and for proving that professionalsm is possible in the business.

Virginia Harman

00:39 29 Dec 23

Harley & Sons were prompt in organising the quote for replacing the old cement tile roof quoting on metal and tile replacement, and were patient - not pushy while we evaluated against other quotes. Great organisation meant the whole process worked efficiently from installation of fall protection and delivery of materials to roof replacement and cleanup.The roofing crew were amazing and professional.

Tim Sunderland

08:15 25 Dec 23

Thankyou to Harley & Sons Roofing for a fantastic job in repairing our roof.Our rapairs were completed on time, all the trades people were respectfull and friendly, highly skilled with an exceptional work ethic.For a professional, no fuss experience, I would not hesitate to contact Harley and Sons in the future.Thanks, Tim

Rich Ng

03:06 23 Dec 23

I had a great experience working with H&S roofing. Michael, Rachel and Kaylene were all easy to work with. Michael especially went the extra mile to help clean spillage of the roof dirt off our neightbours' lawn as well as help seal up our chimney/sky light.Professional and polite - everything went smooth from start to finish. Highly recommended.

Wendy Ziino

22:07 22 Dec 23

From the start with Shane coming out to give me a quote, and taking the time to explain everything to Elli keeping me up to date with the process and then the finish with Scott completing the installation meticulously, and Mark for the finishing touches, I couldn’t be more satisfied with the end result. I would highly recommend the professionalism of Harley and Sons team and would suggest you don’t waste your time looking elsewhere!!Thanks guys, you have one very satisfied customer.

Steve Crook

22:45 21 Dec 23

Thank you for our new roof, both on and offsite, the team were fast and skilled doing an awesome job. Even the posssums are happy!

Ian Lilley

02:43 16 Dec 23

Kristine Crawford

04:13 07 Dec 23

Very professional outfit - from quote to completion. Communication fast and efficient and very happy with job done. Highly recommend.

Christopher Chan

02:45 26 Nov 23

A big thank you to Harley and Sons, couldn’t be happier with my roof restoration and newly installed leaf guards. I would use their services again and highly recommend them to anyone. The workman were respectful, worked tirelessly and cleaned up after themselves daily. Once again thank you!

Alexander Di Blasi

00:37 20 Nov 23

Many thanks Harley and sons. Had my gutters and downpipe replaced this morning. Very professional workmanship and high standards. From quote to ongoing communications regarding materials being delivered, Harley and sons provided outstanding service and advice! Many thanks to Rob and the team.

Terence

04:31 15 Nov 23

Harley and Sons completed a renovation on our concrete tile roof last week. They were very professional and have done a great job. The roof looks terific. The office communication from Rob and Rachel is excellent, the young workers who completed the job were polite, efficient and really knew what they were doing. They were not the cheapest quote, but I am so glad that I chose them to do the job. I highly recommend Harley and Sons.

Louis Chan

10:33 10 Nov 23

Harley & sons roofing is well organised and professional company. Shane actually came out twice to look at our property and gave valuable advice. We are putting the repair on hold at the moment due to financial restrain. We won't hesitate to recommend Harley & Sons Roofing to anyone and we will contact them again once we are in a better financial position.

Malki Cowen

20:49 30 Oct 23

Excellent service from Harley and Sons Roofing. Jono came out to our house to offer a free quote and was honest and helpful, went above and beyond to ensure we were being looked after. We will definitely be using Harley and Sons Roofing again!

Karen Maverick

06:09 13 Oct 23

Our Gutter cleaning guy told us we had many broken tiles & the best people to call to replace & restore our roof was Harley & Sons. I gave them a call, got a free quote & saw pics of the many cracked & broken tiles. They sent a scaffolding team to set up, Sean & Wayne followed & they went to work & did a great job, all new tiles, re-beding & painted our roof a beautiful colour to match the accents in our brick. The Boy's were very professional, answered all our questions & worked long hours, l recommend Harley & Sons for all your roofing needs & ask for Sean & Wayne they are the best 😀

Jackie Laws

02:11 07 Oct 23

Need new gutters, I recommend Harley and Sons.Harley and Sons installed new Colorbond gutters around the house, front veranda and carport. The team was friendly, reliable and professional from quote to completion. Harley and Sons gave a 30 year warranty on all Colorbond materials and 10 year warranty on workmanship. A compliance certificate was also issued. I highly recommend.

Robert Wightwick

03:10 16 Sep 23

Great experience from quote to completion. The communication from the scaffolds and site manager was fantastic. Got the best roof in the Street now!

Ed Terkelsen

02:38 08 Sep 23

Fantastic crew to work with - kept us informed at all stages of the process. Would highly recommend.

JANICE PARDY

04:47 06 Sep 23

All the staff at Harley and Sons were fabulous. They were respectful, kept me up to date with what was happening at each stage and completed the job in the specified time. Can recommend them highly.

Paul Murphy

06:50 02 Sep 23

Brilliant service. Great communication, friendly staff, highly professional. Recommend highly!

Bruce Edwards

23:15 31 Aug 23

A very good result lots of care even when some complications occurredAll completed with diligence and care for our special old house and gardens

Write a review