Harley and Sons Roofing Warranty and Guarantee

Our Promise To You

Harley and Sons Roofing warrants that all labour for metal roofing and guttering works is guaranteed for 6 years.

Harley & Sons warrants that our roof restoration 3-coat membrane system will not flake or peel for a period of 10 years from the date on installation.

All roof works completed by Harley & Sons including but not limited to, re-bedding, re-pointing, valley irons (re-installed with storm seal) removal and replacement of chipped tiles will carry a 7 year warranty from date of completion.

All materials used by Harley & Sons are of the highest quality and installed by qualified professionals.

We also offer warranties that fall outside of these periods. Warranty periods apply as per your written quote.

“We guarantee a perfect job, every time”

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+6 YEAR WORKMANSHIP WARRANTY GUARANTEED!

All materials used by Harley & Sons are of the highest quality and installed by qualified professionals. Our warranties are listed below:

COLORBOND ROOFING

When you commit to having your roof replaced, you want to have it done quickly, inexpensively and with as little fuss as possible, let the Harleys do it!

GUTTERING

Slotted gutter, perfect for over flow prevention. 10 metre lengths, continuous gutter means no leaks. Largest range of colours on the market.

FASCIA COVER

Cover up old, ugly and decayed timber fascia. Add value to your home, plus an instant face lift. Maintenance free, imagine never having to paint again.

DOWN PIPE

Upgrade down pipes for better flow and no floods! Mix and match colour to blend with your home. Stylish patterns and a fresh look.

LEAF GUARD

Imagine a world with leaf free gutters. Metal mesh with a ten year warranty. Huge range of colours. Protect your home from bushfires.

INSTALLATION

6 year warranty on workmanship – First class job every time. Friendly and reliable staff (they all work full time). No damage to your tiled roof, all single storey work done from the ground. We leave your home only with new gutters (yes, we take away all rubbish and clean up). Friendly and reliable staff.

RE-BEDDING

Start by replacing all the broken and chipped tiles. Remove the old tired and cracked bedding. Lay new bedding, get those ridges nice and straight.

VALLEYS

Replace rusty valleys with new zincalume valley irons. Storm seal strips – Make your valleys completely water tight.

FLEXI-POINTING

The stuff you see matters, that’s why we use FLEX! POINT. The pointing compound is flexible and will not crack as it is specially formulated to adhere to the ridge tiles. Comes in a range of colours.

PAINTING

Add huge value to your home. Apply one coat of sealer/primer encapsulating the tiles, finished with two thick coats of membrane. Huge range of fantastic colours to choose from.

*This warranty does not cover deterioration due to abrasion, use of harsh chemicals or deliberate damage. Normal wear and tear and conditions resulting from accident, misuse, abuse, alteration, improper care or maintenance voids the warranty. We can also not be held responsible for areas of your roof we did not work on. Warranty is not transferable.

If a problem does occur for any reason please contact us on 1300 4 HARLEY or e-mail sales@harleyandsons.com.au and we will send someone out ASAP. As gutters being blocked with leaves and debris can cause an overflow we will need confirmation that your gutters are clear.

Harley & Sons will need to inspect the site and assess the roof in relation to any adherence to this warranty if raised. Claims must be submitted by the home owner with written proof of purchase in the form of an invoice. Harley & Sons will not be liable for any consequential losses, injury to people or to property.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our full terms and conditions can be found here.

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Craig Norrish

06:19 29 Nov 24

What a great company to deal with. The whole process was very smooth - always prompt, very clear and informed communication, very professional installers and the phone staff very polite. A special thankyou to Chris the project Manager and installers Scott & Bruce. Thankyou everyone for a professional service.RegardsCraig

MrVivek1kumar

01:59 22 Nov 24

Roof restoration and paint, etc. work was done in my double storey house recently by Harley and Sons. The whole experience has been so pleasant that exceeded our expectations. It’s not exaggeration to say it was very professional right from engagement, sharing plans, through to execution and final inspection, etc. I must say that hands on tiles/roofing, painting work was amazing. The guys were always listening and patiently clarifying on occasions whenever we had some doubts. Great value for money - highly recommended!! Thanks to H&S team for this experience. Vivek from Mulgrave.

Peter Koetsier

03:33 11 Nov 24

Great service from start to finish. Concerned about the quality of the job and provided great advice.

Pamela Scutt

11:02 07 Nov 24

We found these guys absolutely brilliant right from the very first phone call and from the time we accepted the quote they kept us updated with everything that was going to happen and each one of the boys we dealt with were ever so friendly and nothing was a problem to them and once the roof was finished all the rubbish off the roof was cleaned up and taken away. I highly recommend if you need your roof fixed you give Harley & Sons a call, you won’t be disappointed, cheers everyone 👍👍👍👍

Miro Pasic

01:17 07 Nov 24

Harley & Sons recently did gutters and downpipes replacement at my house.I must say, guys were extremely efficient. From quoting to finished job it took them less than a week.Quality of the job done is excellent, with just a couple of hiccups that had been rectified immediately.The installer's behaviour on the sitewas exemplary, took away old gutters and left the site spotless.It is my pleasure to recommend Harley & Sons to everyone with house gutter replacement needs.Miro

Doug Murray

02:34 01 Nov 24

Harley & Sons were friendly, professional and efficient throughout the entire process, end to end. Highly recommended.

Matthew Grant

05:11 31 Oct 24

We couldn't have been more impressed. From the start dealing with Rob through to completion working with Jordan and the trades team.All the team were so accomodating with the whole process being seamless. Our new roof is the talk of the street!!We couldn't recommend Harley & Sons more highly.

Steve Winnall

22:55 28 Oct 24

Harleys were very prompt, efficient and generally did a great job.

Tony Lamonaca

03:50 25 Oct 24

We couldn’t have been more happier with the job. The guys at Harley and sons were so helpful and professional it made us so comfortable. Great work guys.

Tim Peck

07:51 09 Oct 24

We are incredibly happy with our recent roof restoration we had completed by Harley and Sons! They were professional and easy to deal with throughout the entire process. Great communication and customer support enabled us to have all our questions answered quickly and easily.The roof tiler we had (shout out to Taryn!) showed great attention to detail and pride in his work, which resulted in an impressive final finish.Overall, it was a great experience!Highly recommend!

Craig Dann

07:07 04 Oct 24

This was a great friendly experience from booking to the end of the project.Booking in quote was easy & on the day turned up on time ( not like some others). After booking I was as informed of every step. Each of the team that work on my project were friendly to talk & deal with. Is any issues were discovered I was given good details & options. At the end of the project I could not be happier. Could not recommend this team more highly. Great job.

Karo

02:55 25 Sep 24

After reading other Google reviews, Harley & Sons was our first port of call to fix our old leaking gutter. We're very glad we picked up the phone. Excellent and clear customer service from beginning to end. Thoroughly happy with the work done and the price. We have recommended them to our friends who are looking to re-do their gutters, and highly recommend to those who are reading this review!

Madeline Land

00:35 09 Sep 24

Harley and Sons were absolutely fantastic when it came to replacing all of our gutters. Very professional and kind, and such quality workmanship. They went above and beyond to complete the job to the highest standard, and were an absolute dream to deal with. Could not recommend this company any higher.

Anne Jack

07:41 05 Sep 24

Our experience with Harley and Sons was nothing but exceptional.They were prompt with our quote and answered any queries we had, we had our roof replaced , the boys worked expertly and were clean and tidy, and very approachable.Would highly recommend

Adrian Muculj

04:55 29 Aug 24

They replaced my old leaky tiled roof, gutters and down pipes with new Colorbond. It was a really big job, circa 950 square meters with some very complex aspects. They did it super professionally, on time and on budget and I couldn’t be happier with the result. I just love looking at it now.

Andrew Bolton

02:43 28 Aug 24

I have used Harley & Sons Roofing on 2 different projects. I would recommend them to anyone who has roofing issues.No stress and a great job.A very happy customer.

Adam McManus

05:24 24 Aug 24

Harley and Sons replaced our old cement tile roof with Colourbond and new Gutters. Their communication and level of service was great. No surprises and a quick turnaround from deciding to proceed. We had a couple of loose ends that were acted on promptly. Overall we were very happy and would not hesitate to recommend them.

william lee

05:14 23 Aug 24

Totally professional from start to finish. Kept all the dates and times promised. Came to my home, discussed what was required, inspected the roof and guttering, took great care to measure up the work necessary, provided a professional quote the next day and completed the works with little disruption to me and met the schedule agreed. All staff were friendly, continually checking that I was happy with the work and did a great job cleaning up and taking the old guttering away.Beware there are many cowboys in the roofing and guttering industry, none of whom were as professional as Harley and Sons.I would highly recommend them to assess and quote your roof guttering and roofing needs.

Jules McEvoy

11:27 19 Aug 24

Can’t say a bad word about the job they did at my place , the job was assigned a site manager, that kept an eye on things before during and after , tradies were good blokes , well mannered , and best of all did a crackin job

Peggy Lam

09:30 18 Aug 24

Have engaged Harley & Sons for the following: full tile roof and gutter replacement, replaced front and rear gables and colourbond facia cover. The jobs have been done perfectly and exceeded my expectations. Shane who I met during the initial consultation and Jim, the project manager have been great and friendly.. I highly recommend Harley & Sons to anyone looking for a reliable and quality roofing company.

Madeleine Henry

03:35 14 Aug 24

Roof looks great, communication was really good.

L Della

06:23 13 Aug 24

Great job well done by Andy and his team. The leakage roof problems we got it fixed at reasonable price. We definitely will used their service again.

Paul Delaney

07:15 09 Aug 24

Sincere thanks to the Harley and Sons group for their prompt and professional response to my request for quote. I look forward to engaging again in the future should requirements emerge. Keep up the great work.

Sally Cole

03:25 07 Aug 24

The team at Harley and Sons were extremely helpful and nothing was too much trouble. They explained what was going to happen with the repair to my roof and kept me updated on the repairs.Shane, Jim and Morgan were very friendly and helpful.I have no hesitation in recommending Harley and Sons to my friends and family if they need their roofs repaired.Regards, Sally.

Jeff M

06:32 05 Aug 24

Just had our roof completed by Harley & Sons in July 2024 and have nothing but praise for all aspects of the job. The end result looks fantastic and I would recommended this Company and their phenomenal staff to anyone considering getting their roof overhauled. We had all damaged tiles replace, ridge lines reset and and resprayed after a damn thorough pressure clean…. One of my best decisions ever was to engage these guys!

Gabriel

00:56 02 Aug 24

We just recently got a part of our roof replaced and a skylight installed. The team was professional and easy to deal with.

M and w TURTLE

00:47 02 Aug 24

A professional, quality job with great customer service and it also comes with a long term guarantee.

Rupert Plumridge

01:54 26 Jul 24

We are thrilled with our new roof from Harley and Sons. Replacing the old concrete tiles with colourbond was a big job but the whole process was seamless and professional from start to finish. Special shout out to Jamie and Harvey for all their hard work but sincere thanks to the whole team. Thoroughly recommend

Prasanna Wad

08:05 25 Jul 24

I'm thoroughly impressed with the exceptional service from Harley & Sons. Their team demonstrated clear communication throughout the project, ensuring I was informed every step of the way. The quality of work is top-notch, and the speedy execution exceeded my expectations. What truly sets them apart, however, is their courteous staff - friendly, professional, and respectful. From start to finish, they made the process seamless and stress-free. I highly recommend Harley & Sons for any roofing needs. They truly deliver on their promises and go above and beyond to ensure customer satisfaction!

Victoria Thackwray

06:03 15 Jul 24

We had a brilliant experience with Harley & Sons replacing all the gutters and fascias on our house. The guys were prompt, responsive, hardworking and took really good care as they went along. Everything went so smoothly, and quickly, and we couldn’t be happier with the results! Particular call outs to Chris and Jordan who both went above and beyond, in working through all the requirements and making sure the end result suited our needs, and generally being great to deal with throughout the process. Would highly recommend these to anyone who is looking to replace gutters, fascias or roofing.

Hieu Le

00:36 15 Jul 24

The Team at Harley & Sons Roofing were professionally brilliant! The communications from the office staff, tradespersons throughout of job could not be faulted. What’s more, the tradespersons were courteous with excellent workmanship on display; it’s rare nowadays to see that kind of service!You are in good hands with the Team at Harley & Son Roofing. Highly recommend!

Brittany Parker

01:28 12 Jul 24

Fantastic experience with Harley & Sons! Very knowledgable and professional. Wouldn't trust anyone else with our roof!

Sam F

05:11 11 Jul 24

Dealing with James to get a quote on my property was great. Unfortunately, life got in the way of going ahead but I will definitely be returning when the time is right!

M F

01:43 11 Jul 24

Excellent communication and prompt clean and tidy service by a friendly team who seem to care about clients, outcomes and reputation. Thankyou

Adele

00:46 05 Jul 24

Harley & Sons have completed my job to a high standard.Office staff and tradesmen were friendly, helpful, knowledgeable and professional.It was a pleasure dealing with them. Highly recommend. 🙂Adele.

Matt Rylo

09:14 03 Jul 24

Very efficient , honest and transparent. Work began on time and was well scoped and made very clear at time of quote. Contact from head office with updates was very efficient. I woukd recommend them for doung your gutters for sure.

YY Thum

07:07 02 Jul 24

Beautiful colorbond roof replacement. Great workmanship at a reasonable price. Great service and manners as well, highly recommended. Managed to fixed the previous con- job done by another unqualified tradie. Thank you very much.

Barbara Moro

06:59 26 Jun 24

Harley & Sons did a fabulous job on my front roof. I changed from a titled roof to a Colourbond roof on my porch to solve a leaking issue. Ed and James kept me informed all the way. I thought their customer service was first class and all the trades people involved were all very professional. I would definitely use their services again. Thank you boys for all your hard work.

stephen goodhew

07:07 24 Jun 24

I dealt with Peter from Harley & Sons at the quoting stage of a roof replacement for my apartment building recently. Peter was extremely helpful, providing multiple quotes at different price points, in addition to answering numerous questions for me across multiple emails and phone calls. It was very much appreciated and contrasted with some other roofers who didn't exactly inspire confidence.

Nicky Hayat

10:11 17 Jun 24

Just want to send a huge shout out to Shane L who was terrific to deal with. We had an issue with our guttering and Shane went above and beyond to help out. Thanks Shane, incredibly grateful for your guidance and support!!

Andrew Luke

06:28 13 Jun 24

Jordan and the crew from Harley and Sons did an excellent job all round. Prompt - well organised - top quality work - excellent organisation and communication . Couldn’t ask for more. Finally for us - a sound roof and new bullnose verandah ! Andrew

Dirk Herat

08:52 11 Jun 24

I used the Harley team for two different jobs - roof restoration and a garage roof replacement. From quoting, through to communication and finally the trade work itself I was very satisfied. The prices were fair for good quality of work, and the team was always supportive of addressing/responding to concerns/questions. I have already recommended Harley to neighbours and friends verbally, so happy to provide a positive review online.

Val

04:38 04 Jun 24

Harley and Sons exceeded our expectation on all works carried out at our premises. The tradies were thorough professionals. The Office staff were courteous and prompt always. Thanks Rob for a great job. I wish we had called you earlier for other jobs that we carried out at home.Once again ‘ Many Thanks’ to all in involved. Great team work🙏👌

colin donoghue

10:06 03 Jun 24

Engaged H&S to do a complete roof reno plus gutter/down pipe replacement - I have been so impressed - they are professional , considerate and above own the project from start to finish ( although I'm positive any aftercare will be handled in exactly the same mind set) The Team - Opps team Elli/Racheal - great support and communications always positive and friendly. The scaffolding team was outstanding , as was the roof plumbing team - they went that little extra to ensure the work and access - always keeping me updated on progress and activities . James who spent days on the roof was also a stand out - attn to detail was excellent . Jim was the project manager and would visit on a regular basis over the three weeks - again nothing was too much and he got stuck in to make the whole experience as best as it could be . My experience of H&S has been exceptional and would 100% recommend them

Kire Cadevski (Erik)

02:10 24 May 24

Rob is a fantastic professional. He came to inspect my parents' property in a flash to assess a very complex job. He provided a thorough explanation of the situation and offered alternative options. You can truly tell when you're dealing with an experienced individual and team. Don't hesitate—make the call!

Dean Pribetic

22:14 13 May 24

The folks over at Harley & Sons were nothing short of superb. They took a stressful situation (being a rusted dangerous roof) and delivered a fantastic service. Super professional and honest - maybe the best experience I’ve had with a tradie. Highly recommend.

Craig Hollingworth

07:44 05 May 24

Awesome company to deal with, great workmanship, great communication and great people. From the customer service staff to the field staff, they all go out of their way to guarantee the best results.

Andrew Christie

22:33 01 May 24

Good friendly service with good results and prompt and reliable time keeping. Recommend them for any roofing work.

Deborah O'Reilly

00:25 26 Apr 24

The company was friendly and efficient and carried out an excellent job with little inconvenience to me, I'm so glad I trusted them with this job

belinda watson

23:38 16 Apr 24

The expert team at Harley & Sons are the best in the business - I wouldn’t trust anyone else. Our old, mess of a roof was an incredibly difficult job and H&S did spectacular work installing a brand new colourbond roof - that we love. Beautiful craftsmanship and technically excellent, paired with professionalism, dedication and honesty.

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