Servicing ALL major Melbourne Suburbs!
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Family Owned & Operated for 50+ Years!
Servicing ALL major Melbourne Suburbs!
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Family Owned & Operated for 50+ Years!
General Roofing

Qualities Of A Top Melbourne Roof Service Company

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With quite a few Melbourne roof service companies around – be it big or small and mixed in with your sole traders – it’s always essential to choose the right company to carry out work on arguably the most essential part of your home.

Are you also looking for a top roof service company that gives the best results and outcomes? If yes, then you must look into the qualities that a roof service company must have.

Here are some of the qualities to look out for:

A Roof Service Company That’s Been Around

The more experience, the better, right? Yes and no. Yes, because if they’re an established roof service company that’s been around for generations and has learnt the trade from top to bottom, then it’s most likely that they’ve established healthy relationships over the years and made a name for themselves in the area they service.

No, because in some cases, no matter how many years a roofing company has operated, if they’re not renowned for delivering top-quality roofing services, the people will know and the people will spread the word about it. They say one negative review is enough to wipe out one hundred positive reviews, so as long as they’ve been keeping customers happy for generations, then you should keep them on your shortlist.

Past Work of The Roofing Companies

The more top-quality jobs a roofing service company has done and can show you – a potential customer – then that’s as good as gold, and it should all be down to the price/quote.

Website galleries and photos are great, but videos or drone footage of actual jobs are a step better. Even more so if they can show real-life examples from a local house nearby.

If you’re able to speak to the homeowner who got the job done and get a thumbs up, then all the better to go with that roofing company.

Guarantees and Warranties

Guarantees and warranties are some of the top qualities of any company. This gives the buyer a sense of security that they can refer back to the roofing company should something (bad) happen weeks, months, or even years down the line.

A workmanship guarantee is pretty standard, but also worth looking out for are the generous warranties from manufacturers, with some brands offering up to 50 years on some tiled roofing products (Lutum).

Fully Qualified, Licensed, and Insured

The last thing you want is for your ceiling to start leaking mid-way through that party you’re hosting – so make sure you get a roofing service company who are the real deal – and certainly not some dodgy roof plumber who says they’ll do the job for half the price (and give you half the quality of the job).

Roofing contractors these days should be 100% fully qualified, licensed, and insured as a minimum.

Honest & Trustworthy of A Roofer

Integrity is something you can’t tell from the outset and will not be evident on any roofing company’s website. Red flags for those who are dishonest can include strategically upping the scope of the job later down the line, which wasn’t warned about beforehand.

This is, of course, similar to the chicken and the egg, where a roofer might not see any future problems right there and then, but any experienced and qualified roofer should at least give you a heads-up about any future additions to the initial quote.

 Conclusion

When engaging in a roofing project, it is essential to prioritize finding a reputable roofing company that possesses the qualities to look for in a roofing contractor. Homeowners should ensure that the roofing team they choose has a proven track record of delivering quality workmanship and customer satisfaction. This not only guarantees a successful roofing project but also provides peace of mind knowing that the roofing materials used will withstand the test of time.

In addition, understanding the different types of roofing materials available can significantly impact the longevity of your roof. Whether opting for a metal roof or other quality roofing systems, selecting the right roofing company is crucial. By doing thorough research and considering testimonials from previous clients, homeowners can make informed decisions that meet their roofing needs and ensure that their roof is installed to the highest standards.

FAQs

How can I ensure transparent pricing when working with a Melbourne roof service company?

To ensure transparent pricing with a roofing company, it’s important to request a detailed written estimate that clearly outlines all the costs involved, including materials, labour, permits, and any additional fees. A reputable company will provide you with an itemized quote upfront without any hidden charges.

What should I expect in terms of communication from a top Melbourne roof service company?

A top Melbourne roof service company should have clear and consistent communication throughout the project. They should promptly respond to your inquiries or concerns and keep you informed about the progress of the work. Effective communication builds trust and ensures that everyone is on the same page regarding timelines, expectations, and any potential issues.

How can I gauge the quality of workmanship provided by a roof service company?

You can gauge the quality of workmanship by examining examples of their past projects or requesting references from previous clients who have had similar roofing services done. Look for signs of attention to detail, durability of completed jobs, proper roof installation techniques, and overall aesthetic appeal. A reputable roofing company will be proud to showcase its workmanship.

What should I consider when looking for a roofing company for roof replacement?

When choosing a roofing company for roof replacement, it’s essential to look for their experience, quality of materials used, and customer testimonials to ensure a successful roofing project.

How can I ensure I hire a reputable roofing contractor?

To hire a reputable roofing contractor, check their track record, ask for references, and ensure they prioritize customer satisfaction to provide peace of mind during your roofing project.

Harley & Sons Roofing place picture
4.8
Based on 625 reviews
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Julie S. profile picture
Julie S.
1 week ago
Very pleased with the job these guys did. Gutters were full and are now sparling clean. Very prompt and courteous. Well done.
Pat V. profile picture
Pat V.
1 week ago
We chose Harley & Sons because they are a reputable company. Jamie was fantastic and had the job done in no time. Can’t recommend more highly. Brilliant service.
Stephanie O. profile picture
Stephanie O.
2 weeks ago
Great service. It was all so easy and they did a great job, and for a reasonable price.
David L. profile picture
David L.
2 weeks ago
On time trades who do a professional job. Can't beat them.
Jim W. profile picture
Jim W.
2 weeks ago
Dale came to inspect my roof and gave detailed and clear advice. While I didn’t go with them as my job was on the smaller side, I would have if I had a bigger job
CHANTAL M. profile picture
CHANTAL M.
4 weeks ago
Great job, excellent communication
Will definitely use again
Peter W. profile picture
Peter W.
4 weeks ago
The reality of why I initiated this overview. Our very old slate roof was slowly breaking apart with leaks increasing. Opinions on patching repairs and 4 quotes ( 10-15% variable off each) on total replacement later, decision made, Harley & Sons. So glad, then the detailed inspections, measurements, colour choices , gutters, facial structure, permits, authorities paperwork.....planning, etc. Then the actual multi layered team of workers doing the job, fantastic, All the neighbours saying, WoW 👌 Then "i" waited for 1st rain, got up on roof, ( got drenched) but watched the perfect flow of water to down pipes, then drains."She" is even happier, therefore I wrote this review. Now we can think "Solar"etc.
Regards Peter
Darren K. profile picture
Darren K.
1 month ago
Great team to deal with.
Complete rebel, point, clean and paint.
Roof looks fantastic.
Ray S. profile picture
Ray S.
1 month ago
Very friendly people and job completed quickly and with pride in their work . Highly recommend
Sandra B. profile picture
Sandra B.
3 months ago
A very professional family business. Customer service amazing. Will definitely recommend and use again
Peng P. profile picture
Peng P.
3 months ago
Thanks team for keeping my gutter clean and safe.
Ashley C. profile picture
Ashley C.
3 months ago
The process from start to finish was excellent. We have had some heavy downpours in Melbourne since the work was done and all is working as it should. I would get Harley and Sons Roofing again.
Marg K. profile picture
Marg K.
3 months ago
I cannot speak more highly of Harley & Sons
Communication was exceptional
Shane came out to quote-gave me a couple of options-such a nice genuine guy
Great job done by Jamie who was a terrific friendly tradie
Photos before & after
Kaylene,Izzy and Morgan-bright cheery helpful and efficient
Such a change to experience this!
Thanks heaps
Bronwyn B. profile picture
Bronwyn B.
4 months ago
Very efficient, high quality work and excellent communication with clients. Highly recommend.
Margaret B. profile picture
Margaret B.
4 months ago
I had my gutters cleaned today and the excellent service by Lochie was outstanding.
I’ve previously used other gutter vac companies over the years but I won’t be using anyone else from now on except Harley & Sons Roofing to clean out my gutters.
Lochie noticed one of my roof tiles was cracked and replaced it with another I had spare.
Thankyou for an excellent job done today and I’ll see you again next year
Susanne L. profile picture
Susanne L.
4 months ago
Lachie did a great job on the cleaning of our spouting would highly recommend him and the company to others
Peter B. profile picture
Peter B.
4 months ago
These guys were always punctual and professional. I was particularly pleased with the follow-up work by the project manager, prior to signing off the job.
Rob W. profile picture
Rob W.
4 months ago
A excellent service
Carol F. profile picture
Carol F.
4 months ago
Great service and great value for money. Courteous and timely. Highly recommend this company. Efficient job done.
Debbie B. profile picture
Debbie B.
4 months ago
I was extremely happy with my experience with Harley & Sons. I think they actually provided the quote the same day I rang for a quote to get my gutters cleaned. Their quote was virtually half of what another company had previously quoted me. They provided before and after pics so I could actually see how clogged the gutters were. The lady I liased with were friendly and helpful (Rachel). I would not hesitate to recommend them for a job well done.
S P profile picture
S P
6 months ago
I gave my roof restoration job to Harley & Sons because they impressed me by their professionalism from the very first site meeting. They showed their professionalism from the start right through to completion.There were no issues and I was happy with the completed work.
Tom M. profile picture
Tom M.
6 months ago
We just purchased our first house and the gutters were in a bad way. I reached out for an online quote on the weekend, I had a call by Monday and they were able to book me in on the Wednesday - the price was very reasonable and the staff were lovely to deal with. On the day, the team arrived on time I was able to head to work while they finished up. I got phones sent to me from the person on site as on as he was done. I would absolutely recommend Harley & Sons
Debbie A. profile picture
Debbie A.
8 months ago
I am incredibly happy with the end result. The replacement of the gutters, fascias and downpipes, and the restoration of the roof on my 60 year old house, now has it looking like new. The job was done in a timely manner, and the tradies were friendly and helpful. Thank you so much for a job well done.
Mark C. profile picture
Mark C.
8 months ago
We’ve had such a good experience with the Harley crew for what was well overdue re-roof for a not so well done reno some years back - hence some random and irritating leaks. The site management and communications was right on the ball and the on-site crew always willing to explain the work stages. Technically the work is high quality and we know it will last. Most of all, the crew were very polite and considerate - so a welcome and somewhat refreshing experience for a tradie! Needless to say Harley’s will be first to mind when we need work in the future.

A Happy Householder in Blackburn South.
Oliver C. profile picture
Oliver C.
9 months ago
Recently had Harley & Sons pressure clean and reseal our roof before our solar installation.

Their communication throughout the entire process , both before, during and after the project, was excellent, keeping us well-informed at every step.

The roof now looks brand new, and we are really happy with our decision to go with Harley & Sons for the job.
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