Servicing ALL major Melbourne Suburbs!
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Family Owned & Operated for 50+ Years!
Servicing ALL major Melbourne Suburbs!
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Family Owned & Operated for 50+ Years!
General Roofing

Basic Questions To Ask a Roof Plumber During a Roof Inspection

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Roof plumbers are armed with essential know-how and can diagnose the cause of your roof leaks better than anyone else.

However, as a consumer, you should always arm yourself with stock knowledge as it’ll prove vital down the line and prevent you from getting ripped off by dodgy tradesmen.

Here’s some questions you should ask a roof plumber Melbourne when they come over to inspect your roof:

Ask the roof plumber to show and demonstrate why the work needs to be carried out

Nobody should take ones word for it especially if you haven’t visually seen why first-hand.

The roof certainly isn’t a place where anyone can take a look and see what’s wrong (which is why you’ve probably called out a roof plumber in the first place!) but get the roofer to take some pictures or a video or two showing the troubled areas and get a solid explanation as to why the necessary work is needed.

Chances are he’ll be right about what he’s saying, but it’s always good to see it first-hand.

Ask the roof plumber why your roof needs repairs, a restoration or a replacement

Not all roofs are made the same and not all roofs have undergone equal wear and tear over the years.

This is why your roof may need a full replacement but you’re only being suggested some patch repair jobs (for their benefit).

There are also circumstances where your roof only has minor damages here and there but a roof plumber may be pressuring you to get a roof restoration or replacement.

We understand that, of course, a roof restoration or roof replacement will solve all your roofing problems, but it doesn’t come cheap and if the roof is in condition to have only repairs carried out then so be it.

Now, the difference between a roof restoration and a roof replacement could be fairly small.

roof plumber

A roof replacement is the daddy of roofing services but not everyone can afford it therefore a roof restoration maybe the wiser option – especially for those gorgeous Victorian or Edwardian homes with elegant tiled roofs.

But at the end of the day it’s a case to case basis and ultimately once you have all the pros and cons, you’ll be in a better position to make the right decision.

Ask the roof plumber about their workmanship guarantees and material manufacturer warranties

The last thing you want is for some fly-by roofer or roofing company to do the job for you, then a few months or years later they’re turning a blind eye or worse, they’re no longer in business!

You can have this sussed before the roof plumber turns up – checkout his/their website, online reviews, social media and even give them a good old fashioned phone call and ask them directly.

If you want to ask them directly you can ask how long is a roof restoration guarantee last for and does it cover any flaking or peeling of any membrane systems?

What exactly covers the workmanship guarantee – re-bedding? re-pointing? valleys? removal/replacement of chipped tiles? paint? installation?

Here at Harley & Sons, we have a workmanship guarantee of at least 6-years and material manufacturer warranties can go as high as 50-years, depending on the roofing material. We’ll take care of you years after installation date so that you’ll have the peace of mind you deserve.

Ask the roof plumber about his/the company’s licenses, insurance and registration

This should also be standard stuff for most roof plumbers/roof companies out there, but there’s no harm quizzing them about their Victorian Building Authority (VBA) license(s) and what their insurance coverage covers.

It’s worth noting that, roof plumbers should have the  VBA Roofing (stormwater) license as that pretty much covers most of the typical roof plumbing work which includes, but isn’t limited to:

  • installing eaves gutters
  • fabricating and installing downpipes
  • installing box gutters, outlets, overflows, rain heads and sumps
  • installing drains above ground and downpipes for the roof drainage system
  • installing flashings such as soaker, step, apron, valley, ridge, pressure and side flashings
  • installing flash penetrations to fixtures such as vent pipes, skylights, air conditioning units, flues and exhaust fans
  • installing rainwater tanks to collect drinking water
  • laying and securing metal roof sheeting safely.

Ask the roof plumber about his/their involvement with sub-contractors

This is always an important on and should be known pretty early on in the negotiation phase.

Some roofing companies use sub-contractors, some declare it and some don’t (need to).

It gets tricky in terms of red tape – liability, insurance and everything else so it’s essential to find out what their working structure is.

Ask the roofer about the job completion timeframe and what precautions they’ll take with regards to neighbours/surroundings

If you’re working to a particular deadline then you should definitely ask how long the job will take. Once there’s a commitment on both sides, then that date should be set in stone (depending of course on anything that changes during the process).

If your home is is terraced or just generally within close proximity to things which could affect safety or damage, then it’s always a good idea to ask how the roof plumber will approach the job at hand.

Safety should always be the number one priority and any experienced roofer should have a plan set out before they start any job.

Coordination with the necessary agencies or property owners is a must for any borderline situations and therefore the roof plumber needs to play a big part in ensuring everything will go smoothly before, during and after the job.

Wrap Up

There’s definitely more questions to ask any roof plumber or roofing company – you could definitely get technical about some of the aspects but the questions above are some basic ones to ask before putting pen to paper and signing any contract.

If you’re looking to get any roofing work done, you don’t need to worry about any of the above as our roof plumbers here at Harley & Sons have ample experience with roofing and have carried out hundreds of jobs in and around Melbourne.

Contact us now for a roof inspection in Melbourne and we’ll be ready to answer your roofing questions.

FAQs

Why is a roof inspection necessary?

A roof inspection is necessary to assess the condition of your roof, identify any existing or potential issues, and determine if any repairs or roof maintenance are required to ensure your roof’s longevity and functionality.

How often should I schedule a roof inspection?

It is recommended to schedule a roof inspection at least once every year, preferably before and after extreme weather conditions such as storms or heavy snowfall. Additionally, inspections should be conducted before purchasing a new property or when planning major renovations.

What does a roof inspection entail?

During a roof inspection, a qualified roof plumber will examine the overall condition of your roof, inspect for leaks, cracks, damaged shingles or tiles, check the flashing around chimneys and vents, assess the gutters for clogs or damage, and evaluate the overall structural integrity of your roofing system.

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Julie S. profile picture
Julie S.
2 days ago
Very pleased with the job these guys did. Gutters were full and are now sparling clean. Very prompt and courteous. Well done.
Pat V. profile picture
Pat V.
3 days ago
We chose Harley & Sons because they are a reputable company. Jamie was fantastic and had the job done in no time. Can’t recommend more highly. Brilliant service.
Stephanie O. profile picture
Stephanie O.
6 days ago
Great service. It was all so easy and they did a great job, and for a reasonable price.
David L. profile picture
David L.
1 week ago
On time trades who do a professional job. Can't beat them.
Jim W. profile picture
Jim W.
1 week ago
Dale came to inspect my roof and gave detailed and clear advice. While I didn’t go with them as my job was on the smaller side, I would have if I had a bigger job
CHANTAL M. profile picture
CHANTAL M.
3 weeks ago
Great job, excellent communication
Will definitely use again
Peter W. profile picture
Peter W.
3 weeks ago
The reality of why I initiated this overview. Our very old slate roof was slowly breaking apart with leaks increasing. Opinions on patching repairs and 4 quotes ( 10-15% variable off each) on total replacement later, decision made, Harley & Sons. So glad, then the detailed inspections, measurements, colour choices , gutters, facial structure, permits, authorities paperwork.....planning, etc. Then the actual multi layered team of workers doing the job, fantastic, All the neighbours saying, WoW 👌 Then "i" waited for 1st rain, got up on roof, ( got drenched) but watched the perfect flow of water to down pipes, then drains."She" is even happier, therefore I wrote this review. Now we can think "Solar"etc.
Regards Peter
Darren K. profile picture
Darren K.
4 weeks ago
Great team to deal with.
Complete rebel, point, clean and paint.
Roof looks fantastic.
Ray S. profile picture
Ray S.
4 weeks ago
Very friendly people and job completed quickly and with pride in their work . Highly recommend
Sandra B. profile picture
Sandra B.
3 months ago
A very professional family business. Customer service amazing. Will definitely recommend and use again
Peng P. profile picture
Peng P.
3 months ago
Thanks team for keeping my gutter clean and safe.
Ashley C. profile picture
Ashley C.
3 months ago
The process from start to finish was excellent. We have had some heavy downpours in Melbourne since the work was done and all is working as it should. I would get Harley and Sons Roofing again.
Marg K. profile picture
Marg K.
3 months ago
I cannot speak more highly of Harley & Sons
Communication was exceptional
Shane came out to quote-gave me a couple of options-such a nice genuine guy
Great job done by Jamie who was a terrific friendly tradie
Photos before & after
Kaylene,Izzy and Morgan-bright cheery helpful and efficient
Such a change to experience this!
Thanks heaps
Bronwyn B. profile picture
Bronwyn B.
3 months ago
Very efficient, high quality work and excellent communication with clients. Highly recommend.
Margaret B. profile picture
Margaret B.
3 months ago
I had my gutters cleaned today and the excellent service by Lochie was outstanding.
I’ve previously used other gutter vac companies over the years but I won’t be using anyone else from now on except Harley & Sons Roofing to clean out my gutters.
Lochie noticed one of my roof tiles was cracked and replaced it with another I had spare.
Thankyou for an excellent job done today and I’ll see you again next year
Susanne L. profile picture
Susanne L.
4 months ago
Lachie did a great job on the cleaning of our spouting would highly recommend him and the company to others
Peter B. profile picture
Peter B.
4 months ago
These guys were always punctual and professional. I was particularly pleased with the follow-up work by the project manager, prior to signing off the job.
Rob W. profile picture
Rob W.
4 months ago
A excellent service
Carol F. profile picture
Carol F.
4 months ago
Great service and great value for money. Courteous and timely. Highly recommend this company. Efficient job done.
Debbie B. profile picture
Debbie B.
4 months ago
I was extremely happy with my experience with Harley & Sons. I think they actually provided the quote the same day I rang for a quote to get my gutters cleaned. Their quote was virtually half of what another company had previously quoted me. They provided before and after pics so I could actually see how clogged the gutters were. The lady I liased with were friendly and helpful (Rachel). I would not hesitate to recommend them for a job well done.
S P profile picture
S P
6 months ago
I gave my roof restoration job to Harley & Sons because they impressed me by their professionalism from the very first site meeting. They showed their professionalism from the start right through to completion.There were no issues and I was happy with the completed work.
Tom M. profile picture
Tom M.
6 months ago
We just purchased our first house and the gutters were in a bad way. I reached out for an online quote on the weekend, I had a call by Monday and they were able to book me in on the Wednesday - the price was very reasonable and the staff were lovely to deal with. On the day, the team arrived on time I was able to head to work while they finished up. I got phones sent to me from the person on site as on as he was done. I would absolutely recommend Harley & Sons
Debbie A. profile picture
Debbie A.
8 months ago
I am incredibly happy with the end result. The replacement of the gutters, fascias and downpipes, and the restoration of the roof on my 60 year old house, now has it looking like new. The job was done in a timely manner, and the tradies were friendly and helpful. Thank you so much for a job well done.
Mark C. profile picture
Mark C.
8 months ago
We’ve had such a good experience with the Harley crew for what was well overdue re-roof for a not so well done reno some years back - hence some random and irritating leaks. The site management and communications was right on the ball and the on-site crew always willing to explain the work stages. Technically the work is high quality and we know it will last. Most of all, the crew were very polite and considerate - so a welcome and somewhat refreshing experience for a tradie! Needless to say Harley’s will be first to mind when we need work in the future.

A Happy Householder in Blackburn South.
Oliver C. profile picture
Oliver C.
9 months ago
Recently had Harley & Sons pressure clean and reseal our roof before our solar installation.

Their communication throughout the entire process , both before, during and after the project, was excellent, keeping us well-informed at every step.

The roof now looks brand new, and we are really happy with our decision to go with Harley & Sons for the job.
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